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Updating to Windows 10 question?

Explorer ,
Jul 29, 2015 Jul 29, 2015

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I am going to be doing a clean install of Windows 10 today and am currently collaborating my creative cloud folder with several people. My question is what happens? Will my collaboration and invites be reset when I re-install the cloud or does it automatically sync back up to the folder that is on the cloud? My concern is after deleting the drive and then installing the cloud it will sync to my clean drive and erase everything that is currently on the cloud since it's set to sync (or is it disabled by default?). I was also thinking about placing all of the contents on another drive and setting that as the creative cloud folder so nothing is deleted. If I do that and then reinstall and select this folder as the creative cloud will it sync to the folder without re-uploading everything?

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Community Beginner ,
Jul 29, 2015 Jul 29, 2015

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For what its worth -- many of the Creative Cloud apps are not currently installing on my clean install of retail Windows 10.

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Community Beginner ,
Jul 29, 2015 Jul 29, 2015

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I have the same problem.

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Explorer ,
Jul 29, 2015 Jul 29, 2015

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So don't install Windows 10. Got it. Thanks for the heads up.

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Community Beginner ,
Jul 29, 2015 Jul 29, 2015

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It will fail with:

ERROR: Third party payload installer vcredist_x64.exe failed with exit code: 1603

ERROR: Failed to install Microsoft Visual C++ 2008 Redistributable Package (x64).

ERROR: Third party payload installer vcredist_x86.exe failed with exit code: 1603

ERROR: Failed to install Microsoft Visual C++ 2008 Redistributable Package (x86).

Creative Cloud erroneously tries to install the Microsoft C++ 2008 Redistributable which does not work with Windows 10.   Unless another piece of software has already installed it, you will need to first install the 2010 versions first before installing Creative Cloud.

Download Microsoft Visual C++ 2010 SP1 Redistributable Package (x64) from Official Microsoft Downloa...

Download Microsoft Visual C++ 2010 SP1 Redistributable Package (x86) from Official Microsoft Downloa...

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Community Beginner ,
Jul 29, 2015 Jul 29, 2015

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Thanx That's the solution for the problem!!! It works very well!!

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Community Beginner ,
Jul 29, 2015 Jul 29, 2015

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As I noted in another discussion, this didn't work for my computer. I installed the 2010 package, reinstalled photoshop, restarted computer, and still having same problem. Do I have to completely remove the Creative Cloud and then reinstall it?

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Explorer ,
Jul 29, 2015 Jul 29, 2015

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I did a test upgrade on my Surface Pro 3. Nothing loads now unless it's in compatibility mode and even then some of the plugins don't seem to work at all. I'd say wait until they get things worked out at Adobe for the transition to Windows 10. I did a clean install as well and had the same problem.

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Adobe Employee ,
Jul 30, 2015 Jul 30, 2015

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