Urgent help!! Behance account disappeared...

Community Beginner ,
Sep 09, 2022 Sep 09, 2022

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3 days ago, the company moved the users accounts to a new server, which led to the loss of some customer data. I contacted Adobe Help, but they did not respond, until this moment the accounts were still there and I could see them, but now these accounts have disappeared and this message appears to me “Oops We can't find that page." Please help me in this matter or tell me that these accounts still exist and will be returned. Please, this matter is a matter of life or death.
please need help !!!!

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Community Expert ,
Sep 09, 2022 Sep 09, 2022

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Sorry, not supported here... You need to go here for Behance help https://help.behance.net/hc/en-us

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Community Beginner ,
Sep 09, 2022 Sep 09, 2022

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Thank you very much for your participation and that you are trying to help me, but the Behance support center is the worst support center I have ever seen. I don't know how this center is linked to the most sensitive sections for users and artwork owners!!
I am now going through the worst and most difficult days of my life because one of my users lost all the work he worked hard on throughout his life. Can you imagine the extent of the damage he has done to himself and his family? The Behance Support Center does not treat artists as highly as it should be.

Unfortunately, I lost all trust in them.

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Community Expert ,
Sep 10, 2022 Sep 10, 2022

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I'm sorry for your situation, but we really can't help here. Did you try "Contact us"?

Abambo_0-1662808342361.png

 

ABAMBO | Hard- and Software Engineer | Photographer

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Community Beginner ,
Sep 10, 2022 Sep 10, 2022

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Yes I tried dozens of times during the previous week and there is no response until.

I lost hope!!!

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Community Expert ,
Sep 10, 2022 Sep 10, 2022

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These programs are supported here... Behance is completely separate

Account, Payment, & Plan
Acrobat
Acrobat Reader
Acrobat Reader Mobile
Acrobat SDK
Adobe Acrobat Sign
Adobe Acrobat Online
Adobe Capture
Adobe Color
Adobe Community Professionals
Adobe Comp (read-only)
Adobe Express
Adobe Fonts
Adobe Media Encoder
Adobe Scan
Adobe XD
After Effects
Air
Animate
Audition
Back Room
Bridge
Business Catalyst
Camera Raw
Captivate
Adobe Learning Manager
Character Animator
Coding Corner
ColdFusion
Color Management
Connect
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Creative Cloud Services
Digital Editions
Dimension
Document Services APIs
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Exchange
Experience Cloud Community
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Flash Builder
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Flex
FrameMaker
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Holding Room
Illustrator
Illustrator Draw
Illustrator on the iPad
InCopy
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Lightroom Classic
Lightroom ecosystem (Cloud-based)
Media Server
Mixamo
Muse
Photoshop ecosystem
Photoshop Camera
Photoshop Elements
Photoshop Express
Photoshop Fix
Photoshop Mix
Photoshop Sketch
PostScript
Prelude
Premiere Clip
Premiere Elements
Premiere Pro
Premiere Rush
RoboHelp
Spark Page and Video on iOS
Stock
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Substance 3D Assets and Community Assets
Substance 3D Automation Toolkit
Substance 3D Designer
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