I moved photos from photoshop. Simple RGB 8 to a folder. from there I am attempting to upload to a publisher. But only some of the photos went so I went back through every image to make sure they were OK. They are only 9mb and 8 bits in RGB. However in the folder on my Mac desktop next to some are faded exclamation marks and some have clouds. These are photos I only need this once for a client. I cannot access them to move them to my client.
Can anyone help? I'm on a deadline and have been waiting for Adobe chat for hours already. They keep passing me on and the girl on the phone hung up on me. Thanks to anyone who can help. I'm kinda under pressure.
I don't know what the screenshot is supposed to be, sorry. Use Windows File Explorer or Mac Finder to locate files on your local computer hard drive.
For future reference, there is a Creative Cloud Files folder on your hard drive. Have you ever used it? I ask because the files you saved to that folder were probably synced automatically to your Creative Cloud storage. See link below for more details.