Videos grey out during rendering and exporting

[defaultzorrx3huehby]

Hello,

I work for a company that creates virtual concerts so we create export projects with multiple videos. I've been doing this since September and have only had this problem recently where an, arbritrary to me, video will render and/or export greyed out. See the person in the top left corner.

Any help would be greatly appreciated! 

[John T Smith]

Please post the exact name of the Adobe program you use so a Moderator may move this message to that forum

[jane-e]

It doesn't look like Photoshop — is it Premiere Pro? Premiere Elements?

Which one is the image with the .png extension?

~ Jane

[Nancy OShea]

Adobe makes several apps for working with video.  And you say this occurs during rendering.  Are you rendering with Adobe Media Encoder or something else?