virus bug

New Here ,
Mar 02, 2022 Mar 02, 2022

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Hello,
I would like to know why some of my files are detected as viruses when they are not?
These are false positives but how to report it?

I would also like to know how to mark a folder so that it does not get synchronized?

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Adobe Community Professional ,
Mar 02, 2022 Mar 02, 2022

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quoteThese are false positives but how to report it?

 


By @TheR7angelo

 

Go to the website of your antimalware software.

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Adobe Community Professional ,
Mar 02, 2022 Mar 02, 2022

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I've moved this from the Using the Community forum (which is the forum for issues using the forums) to the Creative Cloud forum.

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New Here ,
Mar 02, 2022 Mar 02, 2022

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precisely have me anti virus detects nothing but creative cloud yes

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New Here ,
Mar 02, 2022 Mar 02, 2022

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Hello,
I would like to know why some of my files are detected as viruses when they are not?
These are false positives but how to report it?

I presume that only creative cloud detects my files as a virus

 

I would also like to know how to mark a folder so that it does not get synchronized?

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Adobe Community Professional ,
Mar 02, 2022 Mar 02, 2022

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I have no idea what you're talking about. 

Can you post a screenshot of what you're seeing?

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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