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What an old Macbook user can do with Creative Cloud CC 2021?

Community Beginner ,
Mar 08, 2021 Mar 08, 2021

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Hi Community,

 

My old Macbook(13-inch, Late 2009) with macOS Sierra Version(10.12.3), I can't downlaod most of the graphic design softwares(error codes: 400a6ccf-9b09-4128-8646-233ff8e1428b); my laptop can only upgrade to macOS High Sierra (10.13), but it seems required macOS Mojave (10.14) for those software (e.g. Ps, Ai, Id, Lr, Br) As the Adobe service told me there's no older versions... can be provided by Adobe? And I pay every month..... Can u help me with this problem?

 

Thank u!

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Adobe Community Professional ,
Mar 08, 2021 Mar 08, 2021

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open your cc desktop app > click file > preferences > apps and enable "show older apps".

 

kglad_0-1615214620507.png

 

 

 

p.s.

kglad_1-1615214630635.png

 

 

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Community Beginner ,
Mar 08, 2021 Mar 08, 2021

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I upgrade to macOS High Sierra (10.13.6) lasnight, it's almost kill my old macbook, that's why I didn't upgrade for a long time... Adobe let me download Photoshop (21.2.5 instead of the newest version 22.2), Illustrator (24.3, not the newest version 25.2), Bridge (10.1.1 not newest version 11.0.1)etc. I think this is all I can hav atm...

 

螢幕快照 2021-03-09 上午10.50.51.png螢幕快照 2021-03-09 上午10.51.41.png

 

I havn't try them, dono if it works well at macOS 10.13, hope new version won't burn the laptop or I hav to search the old version near CC 2017.

 

 

Thanks a lot ❤️

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Adobe Community Professional ,
Mar 08, 2021 Mar 08, 2021

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you're welcome (and you should be offered the latest version compatible with your os if you followed my suggestion).

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Adobe Community Professional ,
Mar 08, 2021 Mar 08, 2021

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If what kglad showed you doesn't get you programs old enough to run, try this

 

Direct Download Links https://prodesigntools.com/tag/ddl MAY help
-you MUST do what it says in Note: Very Important Instructions
-https://prodesigntools.com/adobe-cc-2015-direct-download-links.html#download-instructions
-the prodesign links go directly to Adobe's file server, so this process
--will only work until Adobe completely removes the old version(s) from the server
.
When you do have a download, be sure to copy it to AT LEAST one external device
-since Adobe does sometimes remove old versions from the server
-a usb flash drive or hard drive, or write to a DVD

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