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I need to access a previous version of a .psdc from my Cloud files. The current documentation has instructions for versioning documents that include a "timeline" button which grants access to previous versions of a Cloud document. I am currently using Creative Cloud Desktop version 5.9.0.372. I will also point out that the "timeline" button is absent from the Creative Cloud web app too.
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Hi there,
We're sorry to hear about your difficulties. To assist you further, please confirm if you're referring to this button on the timeline which has versioning info of the file in the Creative Cloud.
Regards,
Tarun
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Yes, that is the button.
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I am experiencing the same issue precisely.
Has Adobe eliminated the function for restoring previous versions of a file in Creative Cloud? If so, it would be good if they would make that clear in the help documentation.
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Hi @paulbowman,
We're sorry to hear about your difficulties. I have escalated this issue further with our engineering team & I will get back to you once I hear anything from them.
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Hi @paulbowman @Farground, As per your screenshot, you are checking the Creative Cloud Desktop App, yet the versioning icon is present on the Creative Cloud website, www.assets.adobe.com. The version history will be visible on the right rail of the preview when viewed through the Creative Cloud website.
Let me know if that helps.
Regards,
Tarun
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Thank you for your input. I am having trouble locating the version history on the Creative Cloud website. However, there is a version history button on Adobe Fresco, iPad.
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I just used this feature for the first time a few weeks ago. Tried to use again today and had this same missing button issue. Super frustrating and disapointing from Adobe (especially since I found a dumb work around in a couple minutes).
I used the desktop CC app, navigated to the file, selected it and clicked "view on web" (hidden under the ellipses on the far right). Suddenly the timeline button was there even though it wasn't when I went directly there on the web version?? Hopefully works for other people too!
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I had this issue also, thanks for the tips.
Safari was unsupported, sso witched to Chrome. Version history is under file name tab at top left, 4th item down.