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Why are updates becoming automatic?

Engaged ,
Sep 17, 2024 Sep 17, 2024

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This is a redline for me. I've removed your products from my machine and only install them when I need them.

You've pushed me to this, Adobe. 

 

First, I need to be in control of the updates on my computer because your firm does sneaky stuff....like forcing maxon to download.  I don't want this product installed on my computers for reaons that I've mentioned in this forum MANY, MANY times!

Second, I reload my machines quarterly to keep them performant and you've just made my life easier with auto updates. Your products will now be only installed on demand and removed daily. 

 

Rescind your decision and allow users to control updating so you don't corrupt our files and our livelihoods! 

 

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Community Expert ,
Sep 17, 2024 Sep 17, 2024

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the cc desktop app includes one option to stop automatic app updates and another option to stop the cc desktop app itself from automatically updating.  ie, users have complete control of updates.

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Engaged ,
Sep 17, 2024 Sep 17, 2024

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@kglad I think those options have been grayed out now. 

 

CC AppCC App

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Community Expert ,
Sep 17, 2024 Sep 17, 2024

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@Carlisle1500 

 

do you have a teams or enterprise subscription?

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Engaged ,
Sep 17, 2024 Sep 17, 2024

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@kglad I did prior but not now. The price was too high and the product had too many bugs. I do individual accounts now. 

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Community Expert ,
Sep 17, 2024 Sep 17, 2024

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check your subscription. https://account.adobe.com

 

then sign out and then back in to your cc desktop application using the same adobe id used to verify your subscription: http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

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Community Expert ,
Sep 17, 2024 Sep 17, 2024

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You can also disable the Adobe updater in Windows startup so serial number apps won't update.

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Explorer ,
Sep 19, 2024 Sep 19, 2024

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Hmm, I couldn't start Adobe Creative Cloud without letting it update either. Is this intentional?

 

have "Automatically keep Creative Cloud up to date" and "Auto-update" disabled as well.

 
 
 
 
 
 

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Community Expert ,
Sep 19, 2024 Sep 19, 2024

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if you have auto update enabled, yes.

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Explorer ,
Sep 19, 2024 Sep 19, 2024

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I should have been more clear. "Automatically keep Creative Cloud up to date" under General and "Auto-update" under Apps are explicitly disabled.

 
 
 
 
 
 

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Community Expert ,
Sep 19, 2024 Sep 19, 2024

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then nothing should update without your permission. otoh, cc may not run unless updated.

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Explorer ,
Sep 19, 2024 Sep 19, 2024

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Great—I am asking if CC will refuse to run unless updated is intentional behavior. I'm glad we're on the same page. 

 
 
 
 
 
 

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Community Expert ,
Sep 19, 2024 Sep 19, 2024

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it's intentional.

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