I have 30gb of files (9907 items) in my creative cloud deleted archive and I can't permanently delete them. When I try, the page freezes for a while and then when it refreshes, a little pop-up says 'successfully deleted 0 assets permanently'. Or it deletes some files but then the files reappear! I don't have time to delete almost 10,000 files one by one. How do I fix this? Please help!
From theFiles pageathttps://assets.adobe.com/filesyou want to switch theViewfrom the default ofMosaictoList. You will then be able to select all of the photos and send them to theArchive. Then switch to theArchiveandPermanently Deletethe items.
I also desperately need to know how to permanently delete 200G of photo files.
I am struggling with this very issue...sigh sigh...and they keep asking me to increase my cloud. I cannot easily save my work, nor go from platform to platform. It seems "they" must default to sync... and it filled itself up with auto sync.
I'm sure I never set the cloud to sync, as my intention when I got a T of cloud, was to have a WIP space, so I know I didn't want the space filled up. ...I have other places, but now my work( 200 g) is out there and I clearly am not in control.
Anyone with an answer - PLEASE...let me know! Thanks!