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Why do I keep getting "Unable to Sync Some Files" notification?

Community Beginner ,
Jan 07, 2016 Jan 07, 2016

Until today, I've had no problem syncing files on Creative Cloud, but today all day long I continually get the notification "Unable to Sync Some Files." I'm on a Mac and I've confirmed that I'm signed in to CC, connected to the Internet, and have only used 9% of my CC storage capacity. There's nothing unusual about the files I've created today that are not syncing. Any idea why it would be unable to sync?

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File sync
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New Here ,
Jan 07, 2016 Jan 07, 2016

I am having the exact same issue. I saw a that this was an issue in the past and it looks like it is happening again. Sure hope Adobe fixes the problem a lot quicker this time than the last. It took them over a month.

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New Here ,
Jan 07, 2016 Jan 07, 2016

Same thing is happening here. We're in the post production of a major project using premiere and after effects so this is a major problem!

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Community Beginner ,
Jan 07, 2016 Jan 07, 2016

Did the problem for everyone else also just started happening today?

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New Here ,
Jan 07, 2016 Jan 07, 2016

Yep. I'm having the same problem.

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Explorer ,
Jan 07, 2016 Jan 07, 2016

Same problem here –– it feels like as soon as one thing gets fixed in CC another thing gets broken, which is fun for everyone.

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Jan 07, 2016 Jan 07, 2016

Please take a look at this document for assistance:   Error: "Unable to sync files" to the Adobe Creative Cloud 

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Community Beginner ,
Jan 07, 2016 Jan 07, 2016

I have troubleshot through that page without success. The files that should be syncing today have nothing different about them than the files I create every day, and the fact that others are having the same problem makes me think the problem isn't with our files.

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Jan 07, 2016 Jan 07, 2016

Please contact our support staff directly for assistance by  following this link: Contact Adobe Customer Care.

For additional information, please see: FAQ: How can I contact Adobe for support?

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Explorer ,
Jan 07, 2016 Jan 07, 2016

The troubleshooting page doesn't help.

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New Here ,
Jan 07, 2016 Jan 07, 2016

Just started today

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Community Beginner ,
Jan 07, 2016 Jan 07, 2016

Same issue sfor me also, just started today, working fine yesterday, fix your stuff Adobe, this is unacceptable!

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New Here ,
Jan 09, 2016 Jan 09, 2016
LATEST

Same here. I tryed several things. Every free Cloud is better... A shame.

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