Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

Why do I suddenly have the CC logo in my menu bar?

Contributor ,
Dec 16, 2022 Dec 16, 2022

Last night the CC logo appeared in the menu bar in top right on my iMac. How do I get rid of it? I hate it being there.

It's not been there since I managed to get rid of it months ago when I first got CC.

 

I clicked on it and nothing happens. I try to open CC from within Applications, and nothing happens.

 

Thank you for any help.

 

 

Screenshot 2022-12-16 at 02.02.13.png

Screenshot 2022-12-16 at 12.33.22.png

  

TOPICS
Cloud storage web assets , Collaboration , File sync , Libraries
462
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Dec 16, 2022 Dec 16, 2022

i don't think you can without exiting cc.  if you want to do that open it > click the upper left hamburger menu > file > exit cc

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Contributor ,
Dec 16, 2022 Dec 16, 2022

Thanks. I've quit all the CC programs and it's still there.

What do you mean hamburger menu? I have the Apple icon in my upper left.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Dec 16, 2022 Dec 16, 2022

you have to exit the cc app:

 

kglad_0-1671197083478.png

 

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Contributor ,
Dec 16, 2022 Dec 16, 2022

Thank you for the fast reply.

I cannot quit/exit CC because it is not even open in the first place.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Dec 16, 2022 Dec 16, 2022

click the cloud icon that disturbs you to open your cc desktop app.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Contributor ,
Dec 16, 2022 Dec 16, 2022

As I said in the first post: I clicked on it and nothing happens. 

Thanks.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Dec 16, 2022 Dec 16, 2022

restart your computer.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Dec 16, 2022 Dec 16, 2022
LATEST

Open Activity Monitor(launch Spotlight and then type Activity Monitor), over there search for the application named Creative Cloud, select and quit/force quit it.

https://support.apple.com/en-in/guide/activity-monitor/actmntr1002/mac

-Manan

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines