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Why do InDesign CC library images stop linking?

Explorer ,
Feb 13, 2019 Feb 13, 2019

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Part of a CC library has unlinked images. One day they worked fine. The next day they don't link...

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File sync

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Community Expert ,
Feb 14, 2019 Feb 14, 2019

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Here's the forum for CC Library questions because the library engineers hang out there:

File Hosting, Syncing, and Collaboration

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Explorer ,
Feb 15, 2019 Feb 15, 2019

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Just to help kick off the conversation, carolineh76238118​, when you open your Libraries panel in InDesign, do they appear correctly (you can see all your content), or do they have anything there that says they failed to initialize, encountered an error, or anything like that?

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Explorer ,
Feb 15, 2019 Feb 15, 2019

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Everything appears normal until I drag the image into the document which appears as an unlinked grey image box.

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Explorer ,
Jun 09, 2019 Jun 09, 2019

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And just to check, your program's display mode is not in fast mode? View > Display Performance > Fast Display will turn all your links into gray boxes, so you want to double-check that you are in View > Display Performance > Typical Display at least.

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