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Windows 10 Creative Cloud Desktop App Not Showing any Files & Keeps Reporting Blocked by Firewall.

New Here ,
Sep 11, 2023 Sep 11, 2023

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Hello,

Does the Creative Cloud desktop app for window 10 actually work? I have added my files to the Sync Folder in Windows Explorer, they have uploaded and can been seen in Creative Cloud Web.

However the desktop app doesn't show any files and always reports "Libraries Sync Error Creative cloud Services are blocked Please check you firewall settings"

I have allowed the Creative Cloud app on windows firewall.

This leaves me to ask if the app is actually working as I have heard rumours that it's being discontinued although I have not had any notification of this.

If that is the case I would like to uninstall the desktop app to save on resource.

Help and advice is much appreciated,

nictu.

TOPICS
Cloud storage web assets , File sync

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Community Expert ,
Sep 11, 2023 Sep 11, 2023

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check your hosts file are remove all adobe entries

suspend your av, antimalware etc

suspend your firewall(s)

 

and yes the app is working.

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