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You don't have access to manage apps and Configs folder doesn't exist in CC.

Community Beginner ,
Oct 05, 2022 Oct 05, 2022

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Hi!

I just downloaded the creative cloud to install lightroom on my mac book, but at the apps tab it says: You don't have access to manage apps. I found how to change ServiceConfig.xml, but I could not find the Configs map under  /Library/Application Support/Adobe/OOBE. Thank you for your help in advance 🙂 

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Collaboration , Libraries

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Community Expert ,
Oct 05, 2022 Oct 05, 2022

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Try the following

  • Exit Creative Cloud Desktop app
  • Rename the OOBE folder
  • Relaunch Creative Cloud Desktop app. It should create the folder and its subfolders as well

-Manan

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