4% of 20GB used but no files upload or in archive.

Community Beginner ,
Aug 08, 2013

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Creative Cloud is reporting that I am useing 4% of my 20GB, however I have no files upload and no archive files.

With the original release I did test it by uploading a bunch of files but deleted them... CC doesn't seem to have released that space.

I cleaned up your account of 824.09 MB. The incorrectly deleted files were from February and May of this year. If you still have any issues let me know.

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4% of 20GB used but no files upload or in archive.

Community Beginner ,
Aug 08, 2013

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Creative Cloud is reporting that I am useing 4% of my 20GB, however I have no files upload and no archive files.

With the original release I did test it by uploading a bunch of files but deleted them... CC doesn't seem to have released that space.

I cleaned up your account of 824.09 MB. The incorrectly deleted files were from February and May of this year. If you still have any issues let me know.

TOPICS
File sync

Views

441

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Aug 08, 2013 0
Adobe Employee ,
Aug 08, 2013

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I cleaned up your account of 824.09 MB. The incorrectly deleted files were from February and May of this year. If you still have any issues let me know.

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Aug 08, 2013 0
Community Beginner ,
Aug 09, 2013

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Thank you Ken! All is well, showing 3.8 MB used.

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Aug 09, 2013 0