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Add-on Creative Cloud Libraries Installation Error

New Here ,
Aug 19, 2015

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I transitioned to a brand new MacBook Pro and re-installed Creative Cloud, Photoshop, and Lightroom.  During the Creative Cloud installation, I got the following error:

"The Add-on Creative Cloud Libraries installation failed because it is incompatible with installed Adobe applications. Refer the Compatibility section by clicking here:"

(See Screen Shot).

How do I verify that I have a "complete" CC install?  Both Lightroom and Photoshop work with no issues.

Screen Shot 2015-08-19 at 9.13.06 PM.png

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Add-on Creative Cloud Libraries Installation Error

New Here ,
Aug 19, 2015

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I transitioned to a brand new MacBook Pro and re-installed Creative Cloud, Photoshop, and Lightroom.  During the Creative Cloud installation, I got the following error:

"The Add-on Creative Cloud Libraries installation failed because it is incompatible with installed Adobe applications. Refer the Compatibility section by clicking here:"

(See Screen Shot).

How do I verify that I have a "complete" CC install?  Both Lightroom and Photoshop work with no issues.

Screen Shot 2015-08-19 at 9.13.06 PM.png

Topics

File sync

Views

204

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Employee ,
Aug 20, 2015

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