Adobe 2020 apps repeatedly crash on SAVE, SAVE AS and EXPORT with Windows 10

Jun 22, 2020

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I recently upgraded my Adobe CC apps to 2020 versions (specifically InDesign, Illustrator and Photoshop).

They all crash now about 75% of the time, when trying to SAVE, SAVE AS, or EXPORT (thankfully they auto-recover) but I'm getting tired of this -- Anyone have a solution?

Only happens with my Adobe applications. I'm running Windows 10.

Thanks.

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Adobe 2020 apps repeatedly crash on SAVE, SAVE AS and EXPORT with Windows 10

Jun 22, 2020

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I recently upgraded my Adobe CC apps to 2020 versions (specifically InDesign, Illustrator and Photoshop).

They all crash now about 75% of the time, when trying to SAVE, SAVE AS, or EXPORT (thankfully they auto-recover) but I'm getting tired of this -- Anyone have a solution?

Only happens with my Adobe applications. I'm running Windows 10.

Thanks.

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41

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Jun 22, 2020 0
Jun 22, 2020

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  • Check your Windows Event Viewer.  What is the faulting module that's causing apps to crash?
  • Do you have the latest Windows 10 updates?
  • Do you have the latest graphics drivers from the card manufacturer's website?

 

Nancy O'Shea, ACP
Alt-Web Design & Publishing

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