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Adobe CC File generated by Windows System Not syncing with CC on Imac

Explorer ,
Aug 06, 2018

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Hi guys,

I have added some Blender .stl files to adobe creative cloud files that were created using a Windows 10 desktop pc.

We also have an iMac here at home, and for some reason, none of the Creative Cloud files added using the Windows machine are visible in Adobe Creative Cloud files on the iMac.

What is the problem exactly? (BTW it has nothing to do with compatibility between systems, because if i instead save the same files to Google Drive, and then open them in for example Blender on the iMac, it works perfectly. This is specifically a Creative Cloud problem).

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Adobe CC File generated by Windows System Not syncing with CC on Imac

Explorer ,
Aug 06, 2018

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Hi guys,

I have added some Blender .stl files to adobe creative cloud files that were created using a Windows 10 desktop pc.

We also have an iMac here at home, and for some reason, none of the Creative Cloud files added using the Windows machine are visible in Adobe Creative Cloud files on the iMac.

What is the problem exactly? (BTW it has nothing to do with compatibility between systems, because if i instead save the same files to Google Drive, and then open them in for example Blender on the iMac, it works perfectly. This is specifically a Creative Cloud problem).

Topics

File sync

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232

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Adobe Employee ,
Aug 06, 2018

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Adobe Community Professional ,
Aug 07, 2018

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What is the name of the files?

Regards,
Abambo
Hard- and Software Engineer and Photographer

I'm not an Adobe employee. All advice constitutes my own opinion. Use at your risk! 🙂

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David__B LATEST
Adobe Employee ,
Aug 07, 2018

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Hi Uncle Flamin,

Could you share a link to an example .stl file from your Windows system here and I'll try to reproduce the issue?

A couple other related questions:

- Do the .stl files show as having synced successfully on the PC with the white checkmark in a green circle in the Creative Cloud files folder?

- Do the .stl files appear online here Adobe Creative Cloud

Thanks,

- Dave

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