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Adobe CC Items Moving To Bin Issue Without User Intervention

New Here ,
Jan 29, 2020

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Good Afternoon,

 

One of our teams have been experiencing issues whereby one of their folders they have set to be shared keeps moving items to the PC recycle bin without the user doing anything. Every so often they will look in the their to bin a bunch of random items within their synced folder has been moved – when I say random items it is not as if they accidently press delete on a folder but different files which are apart of different folder structures.

 

Any suggestions? 

 

PS: I've seen previous posts about this from a couple years back and all of the Adobe employees suggesting collecting logs and sending to SyncForum-Communication@adobe.com, though this email appears to be no longer in service. 

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Creative Cloud, File sync

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Adobe CC Items Moving To Bin Issue Without User Intervention

New Here ,
Jan 29, 2020

Copy link to clipboard

Copied

Good Afternoon,

 

One of our teams have been experiencing issues whereby one of their folders they have set to be shared keeps moving items to the PC recycle bin without the user doing anything. Every so often they will look in the their to bin a bunch of random items within their synced folder has been moved – when I say random items it is not as if they accidently press delete on a folder but different files which are apart of different folder structures.

 

Any suggestions? 

 

PS: I've seen previous posts about this from a couple years back and all of the Adobe employees suggesting collecting logs and sending to SyncForum-Communication@adobe.com, though this email appears to be no longer in service. 

Topics

Creative Cloud, File sync

Views

157

Likes

Translate

Translate

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Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
New Here ,
Feb 06, 2020

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Any support ? 

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