Adobe creativ cloud and photoshop cc sync-unable to connect to server

New Here ,
Oct 15, 2018 Oct 15, 2018

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Hello

Creative cloud is not syncing via photoshop cc - it says "unable to connect to server". If i have access to the internet directly, it syncing, but we have firewall and i think need make exception URL-s. in some cases "creative cloud files" also has syncing problems (but not always).

Please someone maybe knows any solution or could you provide me FQDN-s and ports to make this syncing process work?

Untitled-2.jpgUntitled-3.jpg

i found some link (link below), but it says "The following host/port combinations may need to be whitelisted when logging in with an Adobe ID to download, install, and package applications using the Creative Cloud Packager." and i'm not sure if it will work also with syncing problem

Firewall Lockdown

Thank you!

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File sync

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Adobe Community Professional ,
Oct 15, 2018 Oct 15, 2018

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New Here ,
Oct 21, 2018 Oct 21, 2018

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Someone has any solutions about it?

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