Adobe Creative Cloud app won't run

New Here ,
Nov 28, 2020

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I'm on a Mac Pro, 10.14.6, 16 gb RAM + 8tb hard drive, single 4 core Xeon. 

Every time I launch the Creative Cloud app, the screen goes blank and I cannot install any of the Adobe apps. I just purchased a subscription and did not have this problem on my PC running Windows 10 - but I prefer to use a Mac. I have ended all sessions but the current session, and am only running Chrome - but the CPU is pretty darned busy. All I see is a message stating that Creative Cloud is taking longer than usual to load. Reloading, quitting, restarting the Mac does not help.

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Adobe Creative Cloud app won't run

New Here ,
Nov 28, 2020

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I'm on a Mac Pro, 10.14.6, 16 gb RAM + 8tb hard drive, single 4 core Xeon. 

Every time I launch the Creative Cloud app, the screen goes blank and I cannot install any of the Adobe apps. I just purchased a subscription and did not have this problem on my PC running Windows 10 - but I prefer to use a Mac. I have ended all sessions but the current session, and am only running Chrome - but the CPU is pretty darned busy. All I see is a message stating that Creative Cloud is taking longer than usual to load. Reloading, quitting, restarting the Mac does not help.

TOPICS
Cloud storage web assets

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49

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Nov 28, 2020 0
Adobe Community Professional ,
Nov 29, 2020

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Nov 29, 2020 0
New Here ,
Nov 29, 2020

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Brother I've been having the exact same issue for the past 2 days. After uninstalling and reinstalling Adobe Creative Cloud multiple times, nothing seems to work. Even the customer service support is no help. I never had this issue until the recent update. 

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