Windows 8 64b (French). Adobe CC English version. Typekit sync activated.
I was working on Illustrator this morning when Windows crashed for unknown reason (yes. This happend sometimes ^^). PC rebooted without any pb, I relaunched Illustrator and noticed that all sync fonts from Adobe TypeKit are missing. I first checked my notification area to check on the CC TypeKit status but no more CC icon in the icons tray.
I tried to launch it manually : no result. Tried to reboot : no result. Uninstall it, reinstall it from CC website, no visible problem but still no result. Rebooted again. Same story... (all CC apps are working fine, but the "CC desktop app" does not start and so fonts sync from Adobe TypeKit.
I am kinda in a rush and have some work due for tomorrow and find myself in a very tricky position and any help will be very much appreciated.
- EDIT - Finally I decide to un-install any Adobe product from my computer, trash all preferences files, totally Adobe-clean it, reboot, re-install everything from scratch and so far (apps still re-installing), CC desktop is working again, sync is working again, and Illustrator is using the sync font. Don't know yet for other apps, but my immediate problem is now solved.
I am keeping this post cause there was - somewhere - an major issue, and someone may have the same problem or even a faster - more efficient - solution.
Thank you for replying back with what you had to do. My Creative Cloud desktop app just suddenly disappeared off my hard drive, even though I had no crash or installation or blockage by firewall/av, etc. It was just gone, but most of my apps were ok and still seemed functional with the exception it wouldn't sync. At least I now know I have to go through uninstallation of all apps and then reinstallation. Better than not knowing at all.