Adobe Creative Cloud doesn't sync

Explorer ,
Oct 07, 2018 Oct 07, 2018

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Hi there,

This issue poped-out just today, I will try to be clear and organized as much as I can.

  1. Adobe Creative Cloud on web is working just fine
  2. Adobe Creative Cloud Desktop app on windows is not syncing files
    • When I created a new folder on my PC it did not sync it neither it did not detected and ofcourse did not even try to sync.
    • I checked my settings in Adobe CC desktop app >Creative Cloud>Files>Creative Cloud Sync, and it was ticked on.
    • When I right click on any folder within Creative Could Files then go to "Creative Cloud" from the right click menu, it shows both options (View on Website , Collaborate) grayd-out
  3. This is what I have now


Just to even save more time for everyone, I have tried the following solutions already but with no luck:

  • Delete "CoreSync" folder
  • Restart PC
  • Restart Adobe Creative Cloud desktop app (Ctr+Alt+R)
  • Sign-out/Sign-in from Adobe Creative Cloud desktop app
  • Try different PC
  • Try different Adobe account

Please Help!

File sync







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