Adobe Creative Cloud doesn't sync

[Ahmad Sleem]

Hi there,

This issue poped-out just today, I will try to be clear and organized as much as I can.

1. Adobe Creative Cloud on web is working just fine
2. Adobe Creative Cloud Desktop app on windows is not syncing files
   • When I created a new folder on my PC it did not sync it neither it did not detected and ofcourse did not even try to sync.
   • I checked my settings in Adobe CC desktop app >Creative Cloud>Files>Creative Cloud Sync, and it was ticked on.
   • When I right click on any folder within Creative Could Files then go to "Creative Cloud" from the right click menu, it shows both options (View on Website , Collaborate) grayd-out
3. This is what I have now

Just to even save more time for everyone, I have tried the following solutions already but with no luck:

• Delete "CoreSync" folder
• Restart PC
• Restart Adobe Creative Cloud desktop app (Ctr+Alt+R)
• Sign-out/Sign-in from Adobe Creative Cloud desktop app
• Try different PC
• Try different Adobe account

Please Help!