Adobe Creative Cloud is Missing or Damaged

Community Beginner ,
Jan 02, 2021

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Recent clean install of Big Sur and updates are current. In the past 2 days, I've been getting an error Adobe Creative Cloud is needed to resolve this problem. However it is missing or damaged. Please download and install a new copy. 

 

I did this yesterday and have the same error again today. I have tried using Photoshop despite the error and it's behaving abnormally with raw files. Have you seen this? How did you resolve?

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Adobe Creative Cloud is Missing or Damaged

Community Beginner ,
Jan 02, 2021

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Recent clean install of Big Sur and updates are current. In the past 2 days, I've been getting an error Adobe Creative Cloud is needed to resolve this problem. However it is missing or damaged. Please download and install a new copy. 

 

I did this yesterday and have the same error again today. I have tried using Photoshop despite the error and it's behaving abnormally with raw files. Have you seen this? How did you resolve?

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Jan 02, 2021 0
Adobe Community Professional ,
Jan 02, 2021

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I've moved this from the Using the Community forum (which is the forum for issues using the forums) to the CC forum so that proper help can be offered.

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Jan 02, 2021 1
Community Beginner ,
Jan 02, 2021

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Thanks!

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Jan 02, 2021 0
Most Valuable Participant ,
Jan 02, 2021

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Jan 02, 2021 0
New Here ,
Jan 06, 2021

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Hello John,

Thank you for proposals to repair creative cloud. I tried it with all 4 proposed solution in your link . No one of those working. I have still a white window at creative cloud. Bildschirmfoto 2021-01-06 um 12.54.47.png

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Jan 06, 2021 0
Amy5F9B LATEST
Community Beginner ,
Jan 12, 2021

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Any resolution with this? I have not been able to access 80% of my CC files since 1/6/21. I ahve been on chat every day with no progress. Adobe soes not seem to care. I have no local back ups. 4 month of work stuck in the cloud and no access. How can this be acceptible to this company?????

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Jan 12, 2021 0