Adobe Fonts not activating

New Here ,
Dec 09, 2019 Dec 09, 2019

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Hello everyone,

 

I’ve activated some fonts in my account but for some reason they’re not showing as active in the font activation status within the Desktop app (The window displays the default “Fill this space with fonts…etc” even though fonts are active ). I can’t activate from within Illustrator or InDesign either. I’ve gone through all the steps I could find online to correct this to no avail.

 

Anyone have any ideas. I’m on Windows 10 64bit.

 

Many thanks

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Creative Cloud, File sync

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New Here ,
Dec 09, 2019 Dec 09, 2019

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I have the same issue, starting to think it is an overall fault right now...

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New Here ,
Dec 09, 2019 Dec 09, 2019

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I'm having the same issue. Logged out, restarted computer logged back in and am getting that "Fill this space with fonts ... "thing too. I previously had some fonts that were activate in there but couldn't get anything new to show up.

 

Mac running 10.14.6, Indesign 2020

 

Thanks

Kathryn

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New Here ,
Dec 09, 2019 Dec 09, 2019

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Same problem

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New Here ,
Dec 09, 2019 Dec 09, 2019

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Same issue here and need to get proofs to a client, nightmare.

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New Here ,
Dec 09, 2019 Dec 09, 2019

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Same issue...

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New Here ,
Dec 09, 2019 Dec 09, 2019

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Also cannot install or update any app at the moment - getting Error 183. No fix i could find helps... tried everything.

 

Only signed up yesterday, but now regretting it.

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New Here ,
Dec 09, 2019 Dec 09, 2019

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Having the same issue, i thought it was an account/billing issue but apparently lots of people are having the same issue!

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New Here ,
Dec 09, 2019 Dec 09, 2019

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It just started working again for me, hopefully means the issue is fixed *fingers crossed*

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New Here ,
Dec 09, 2019 Dec 09, 2019

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Yup THANK GOD!!

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New Here ,
Dec 09, 2019 Dec 09, 2019

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Looks like it’s been fixed. Adobe, who do I invoice for wasting 8 hours of my time?

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New Here ,
Dec 09, 2019 Dec 09, 2019

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Yes please, i already of my invoice ready!

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New Here ,
Dec 09, 2019 Dec 09, 2019

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I just CAN'T activate ANY fonts on creative cloud. Nor in the website nor in the programm nor everywhere else. I click to activate and nothing happens. In website says I already activate but I can't find them. I'm on Windows and all programms are CC2020

 

I'm on 2h waiting for a suport in chat and 20mins on phone. 

So, what's up? 

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New Here ,
Dec 09, 2019 Dec 09, 2019

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I was loosing my mind about this, looks like im not the only one having problems.. 

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New Here ,
Dec 09, 2019 Dec 09, 2019

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I'm having the same problem right now...

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New Here ,
Dec 09, 2019 Dec 09, 2019

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Same here, as are the other designers in the studio so think its a bug.

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New Here ,
Dec 18, 2019 Dec 18, 2019

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I'm having the same problem. Windows 10 is updated, i uninstalled creative cloud and installed again, sign in and nothing works again. and my billing is up to date. 

 

Any one found the solution?

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New Here ,
Dec 23, 2019 Dec 23, 2019

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Same problem ... I can't seem to get activated Adobe Fonts on my desktop. Is there some preference that needs to be checked?

 

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New Here ,
Apr 13, 2020 Apr 13, 2020

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Seems the issue continue in 2020. I don't know what to do... crossed fingers like someone said here.

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New Here ,
Apr 14, 2020 Apr 14, 2020

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Mine has fixed. Now everything works fine.

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New Here ,
May 12, 2020 May 12, 2020

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Did you have to install an update? How did you get your fonts to start working again. One of the main fonts I hav used for most of my company documents will not load. Tried everything.

 

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New Here ,
Apr 28, 2021 Apr 28, 2021

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Hey, so I noticed nobody said any answers to this problem, and I may not have a great solution but this worked for me and I figured someone would at least like a possible answer.

Now, my issue was slightly different, in that when I went to Manage Fonts> from the Apps menu/tab, it would just eternally load or not show anything like a blank grey space (after I had activated fonts from the Adobe website).

So, I finally messed around in Creative Cloud and went to the Help>Check for updates> and it just loaded the entire app/everything became a grey box with a loading screen.

The whole screen comes back and suddenly my activated fonts are there. It's not much, but at least it's something. Hope this helped anyone.

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New Here ,
May 17, 2021 May 17, 2021

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Just desactivate font service in CC preferences then wait a few second and re-activate font service. It might come back.

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New Here ,
May 17, 2021 May 17, 2021

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LATEST

I ran the latest update, which is supposed to fix the bugs, deactivated and reactivated fonts -- so far, so good.
Thank you!

Shari Meissner
Communications Specialist
[Moderator deleted private information. Please do not post private information like e-mails and phone numbers]

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