Adobe Ideas file sync problems

New Here ,
Apr 23, 2014

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I'm using Adobe Ideas on a third Gen iPad with iOS 7

None of my files will sync to creative cloud. The sync process message simply alternates between 'awating connection', 'analysing' and complete but nothing happens to the files. The progress bar on each file remains grey.

  • I have a stable wifi connection
  • I have tried reloading the app and restarting the iPad
  • I have tried toggling snyc on and off
  • I have tried makign edits to files and creating new files to kick start the sync

Nothing is working

I know others have had this problem in the past but I cannot find a solution anywhere on the forum that helps me.

Thanks

Owen

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File sync

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Adobe Ideas file sync problems

New Here ,
Apr 23, 2014

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I'm using Adobe Ideas on a third Gen iPad with iOS 7

None of my files will sync to creative cloud. The sync process message simply alternates between 'awating connection', 'analysing' and complete but nothing happens to the files. The progress bar on each file remains grey.

  • I have a stable wifi connection
  • I have tried reloading the app and restarting the iPad
  • I have tried toggling snyc on and off
  • I have tried makign edits to files and creating new files to kick start the sync

Nothing is working

I know others have had this problem in the past but I cannot find a solution anywhere on the forum that helps me.

Thanks

Owen

TOPICS
File sync

Views

343

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Apr 23, 2014 0
New Here ,
Jun 20, 2014

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I'm so glad I'm not the only one experiencing this problem. I wish I had a response to it. I'm on the phone with Adobe support right now about it. Have you found a fix since you posted this?

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Jun 20, 2014 0
New Here ,
Jan 03, 2016

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Did this ever get fixed?

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Jan 03, 2016 0
Adobe Employee ,
Feb 04, 2016

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Feb 04, 2016 0