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Adobe Portfolio connect domain - A Record to Adobe Portfolio other A Record to WordPress

New Here ,
Sep 16, 2020

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Hi,

 

I struggle a bit with Portfolio when it comes to the DNS and domain handling. The funny thing. It worked already, but now I cannot connect my domain anymore.

 

Desired outcome

mydomain.com -> Adobe Porfolio
mydomain.com/blog -> WordPress

 

As this seems difficult or maybe not possible

 

Accepted outcome
mydomain.com -> Adobe Porfolio
blog.mydomain.com -> WordPress

 

This setting worked without any issues. But I suddenly got warning emails from Adobe and now am not able to connect my domain to Adobe Portfolio anymore. The site is down.

 

A Record: www -> Adobe IP1

A Record: www -> Adobe IP2

A Record: @ -> Adobe IP1

A Record: @ -> Adobe IP2

A Record: blog -> WordPress Server IP

 

According to the help article, there should not be any other A Record. Well, how else should I add a subdomain then?
https://help.myportfolio.com/hc/en-us/articles/216489627-Manually-configuring-a-custom-domain

Right now, I kicked out all other A Records to keep only the A Record related to Adobe Portfolio. I am still not able to connect my domain again. I probably must wait till propagation finishes. 

A Record: www -> Adobe IP1

A Record: www -> Adobe IP2

A Record: @ -> Adobe IP1

A Record: @ -> Adobe IP2

 

However, how can I solve this issue permanently? What would be my workaround or solution?

 

 

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Creative Cloud, New user

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Adobe Portfolio connect domain - A Record to Adobe Portfolio other A Record to WordPress

New Here ,
Sep 16, 2020

Copy link to clipboard

Copied

Hi,

 

I struggle a bit with Portfolio when it comes to the DNS and domain handling. The funny thing. It worked already, but now I cannot connect my domain anymore.

 

Desired outcome

mydomain.com -> Adobe Porfolio
mydomain.com/blog -> WordPress

 

As this seems difficult or maybe not possible

 

Accepted outcome
mydomain.com -> Adobe Porfolio
blog.mydomain.com -> WordPress

 

This setting worked without any issues. But I suddenly got warning emails from Adobe and now am not able to connect my domain to Adobe Portfolio anymore. The site is down.

 

A Record: www -> Adobe IP1

A Record: www -> Adobe IP2

A Record: @ -> Adobe IP1

A Record: @ -> Adobe IP2

A Record: blog -> WordPress Server IP

 

According to the help article, there should not be any other A Record. Well, how else should I add a subdomain then?
https://help.myportfolio.com/hc/en-us/articles/216489627-Manually-configuring-a-custom-domain

Right now, I kicked out all other A Records to keep only the A Record related to Adobe Portfolio. I am still not able to connect my domain again. I probably must wait till propagation finishes. 

A Record: www -> Adobe IP1

A Record: www -> Adobe IP2

A Record: @ -> Adobe IP1

A Record: @ -> Adobe IP2

 

However, how can I solve this issue permanently? What would be my workaround or solution?

 

 

Topics

Creative Cloud, New user

Views

17

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
kglad LATEST
Adobe Community Professional ,
Sep 16, 2020

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i moved your message to the correct forum, and while waiting for a more directed answer, make sure you check this message with links to portfolio help https://community.adobe.com/t5/creative-cloud-services/adobe-portfolio-helpful-resources/td-p/109939...

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