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adobe portfolio "robots.txt" issue

Explorer ,
Aug 24, 2020 Aug 24, 2020

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hi guys.

im having issues with my site supernovo.com.au site

ive submitted it to google but it still barely shows up in search engines.

i cant remember what i did but when i was doing some search console test it came up with..

This could be because the page is unavailable or blocked by robots.txt

does anyone know what i can do about this?

thanks in advance

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Community Expert ,
Aug 24, 2020 Aug 24, 2020

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Explorer ,
Aug 24, 2020 Aug 24, 2020

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sorry, thanks john, appreciate the heads up

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Community Beginner ,
Oct 16, 2023 Oct 16, 2023

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Hello! I'm facing the same issue with my site. Google says my page is indexed, though blocked by robots.txt. Did you find a solution? 

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Community Expert ,
Oct 16, 2023 Oct 16, 2023

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@Sharon26509814mrd5 

 

what's the name of your site?

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Community Beginner ,
Oct 16, 2023 Oct 16, 2023

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It's Sharon Kimeu

 

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Community Expert ,
Oct 16, 2023 Oct 16, 2023

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@Sharon26509814mrd5 

 

i see no problem

kglad_0-1697461948834.png

 

 

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Community Beginner ,
Oct 16, 2023 Oct 16, 2023

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That's the weird part! Please check these screenshots out - they are 1.
What comes up on Google when I search Sharon Kimeu, 2. What Google says is
the issue, and 3. My URL inspection on Google Search Console.

I also contacted Namecheap but they directed me back to Adobe.

My main issues are 1. how my site name appears is odd, and 2. Google says
there is no information available on my page

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Community Expert ,
Oct 16, 2023 Oct 16, 2023

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i don't see any screenshots, but if you take any, copy and paste them here (like i did), don't attach them.

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Community Beginner ,
Oct 16, 2023 Oct 16, 2023

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Oh my bad! Here's what comes up on the search:

 

Sharon26509814mrd5_0-1697463153460.png

What Google says is the issue:

 

Sharon26509814mrd5_1-1697463230844.png

My URL inspection on Google Search Console:

 

Sharon26509814mrd5_2-1697463301588.png

 

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Community Expert ,
Oct 16, 2023 Oct 16, 2023

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what's your adobe site name?

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Community Beginner ,
Oct 16, 2023 Oct 16, 2023

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Sharon Kimeu as well.

 

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Community Expert ,
Oct 16, 2023 Oct 16, 2023

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SharonKimeu.myportfolio.com???

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Community Beginner ,
Oct 16, 2023 Oct 16, 2023

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Okay, my site subdomain? sharonndilab287

 

 

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Community Expert ,
Oct 16, 2023 Oct 16, 2023

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as far as i know, you can't even add robots.txt to your adobe site.  did you try to add it?

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Community Beginner ,
Oct 16, 2023 Oct 16, 2023

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Not at all. The only action I took in response to this issue is read about it.

 

I don't think it's related, but one thing I did that I didn't quite understand was to "Verify domain ownership of my site via DNS record":

 

Sharon26509814mrd5_0-1697466347306.png

I followed these instructions and added a new TXT record to my Namecheap account.

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Community Expert ,
Oct 16, 2023 Oct 16, 2023

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you did that after the robots.txt error appeared, correct?

and you copied and pasted the suggeste text, correct?

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Community Beginner ,
Oct 16, 2023 Oct 16, 2023

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Both correct. 

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Community Expert ,
Oct 16, 2023 Oct 16, 2023

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has it been more than 24 hours since you added that text?

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Community Beginner ,
Oct 16, 2023 Oct 16, 2023

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No.

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Community Expert ,
Oct 16, 2023 Oct 16, 2023

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give it 24hrs for google to recheck.

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Community Beginner ,
Oct 16, 2023 Oct 16, 2023

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Ok, thanks for the help today!

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Community Expert ,
Oct 16, 2023 Oct 16, 2023

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sure. follow-up tomorrow with an update.

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Community Beginner ,
Oct 17, 2023 Oct 17, 2023

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Just an update on this - nothing's changed. I should mention that before posting here in response to seeing someone experience the same issue, I had sent a message through your help center. I got a message today pointing out that I hadn't filled in my Meta Description for information to appear on Google, which I've now done. Unfortunately, there have been no changes.

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Community Expert ,
Oct 17, 2023 Oct 17, 2023

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thank you for the follow-up.  allow google 24 hrs (or check their recommendation) for them to re-crawl your site to see if it conforms.

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