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Adobe Programmes not installing

New Here ,
Nov 11, 2020 Nov 11, 2020

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Hi there,

 

I was really excited to try the trial of the Adobe suite, but none of the programs are installing.

 

I've updated my iMac and everything. It also says File syncing (waiting for connection) but it's not explained if this had an effect on the install, which I assume it does. Please for the love of god don't tell me I have to code things in etc.

 

Thank god there's a trial because this is unnecessary hard work already 😞

 

help anyone? 
thanks x

TOPICS
Cloud storage web assets , File sync , Libraries

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Community Expert ,
Nov 11, 2020 Nov 11, 2020

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What are the complete computer specs, including hard drives (how many, what kind, what is on each, and how full)?

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Community Expert ,
Nov 11, 2020 Nov 11, 2020

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You computer user profile needs administrative permissions to install software.

 

Please ensure your computer meets or exceeds the minimum system requirements to run Creative Cloud + OS + all other apps you use. Check each one.  In addition to a user profile with administrative level permissions, you need sufficient RAM and empty primary hard disk space to install Creative Cloud apps.
- https://helpx.adobe.com/creative-cloud/system-requirements.html

If you're using Photoshop, pay particular attention to Photoshop's new GPU requirements. See links below.
- https://helpx.adobe.com/photoshop/system-requirements.html
- https://helpx.adobe.com/photoshop/kb/photoshop-cc-gpu-card-faq.html

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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