Adobe Spark project disappeared

New Here ,
Sep 18, 2020 Sep 18, 2020

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Hi, I see that there is another post over 3+ years old but I faced the same problem today 18-Sep-2020. (https://community.adobe.com/t5/lightroom-classic/projects-in-adobe-spark-page-getting-disappeared/m-...

My latest project, which was school assignment, is gone. It just disappeared. At first on my regular computer I was getting account temporarily disabled message. I tried logging in from another computer in private browsing mode and I was able to login to spark.abode.com but it only showed me two of my old projects. The latest one is gone. I had that project URL bookmarked and when I try clicking the bookmark it shows me the loading wait splash page but it just keeps spinning and never loads. Please help!

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Adobe Community Professional , Sep 18, 2020 Sep 18, 2020
Please contact Spark Support on Zendesk. You can open a ticket with support staff by clicking the below link: https://adobespark.zendesk.com/hc/en-us/requests/new Good luck!

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Adobe Community Professional ,
Sep 18, 2020 Sep 18, 2020

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Please contact Spark Support on Zendesk.

You can open a ticket with support staff by clicking the below link:

https://adobespark.zendesk.com/hc/en-us/requests/new

 

Good luck!

 

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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New Here ,
Sep 18, 2020 Sep 18, 2020

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Just did, thank you @Nancy_OShea!

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