After using Adobe Capture I have multiple instances of empty libraries

[TomazDrnovsek-old]

After I used Adobe Capture on my Android phone and tried to save what I captured in one of the libraries (called My library) suddenly multiple instances (around 50) of empty libraries with the same name appeared. What happened and can I delete those empty libraries any other way than one by one? I'm also afraid if I use Capture again another 50 will appear. Please help!

[kglad]

[moved from Adobe Creative Cloud to File Hosting, Syncing, and Collaboration]

[user4725390]

Hi TomazDrnovsek​!

Sorry you are facing this problem, we would love to investigate this!

To delete all redundant libraries, please navigate to Libraries on Assets Web: Adobe Creative Cloud
You can check mark all those libraries for deleting in a bulk:

I am sending you a private message with questions and details on how to gather logs. If you could answer, it could help us to understand the root cause.

Thank you,
Mariia

[user4725390]

Hi TomazDrnovsek​

Were you able to delete libraries on Assets Web?

Thank you,
Mariia