Copy link to clipboard
Copied
Hello,
I recently subscribed to Adobe CC All Apps after a short hiatus. I processed my payment and downloaded my apps without any problems, but my cloud storage seems locked in 2 GB, not the 100 GB included on my subscription. I've tried logging off and on, both on the desktop, mobile and Web clients, to no avail. How can I fix this?
Thanks in advance,
Ricardo
Copy link to clipboard
Copied
Please share the screenshot of that. Please check your storage by logging into
cloud.adobe.com
Copy link to clipboard
Copied
Here it is. As I said, I already checked on several devices and it says 2 GB total. After one hour waiting I got in touch with a chat agent, he told me it's happening to some users and that it should be resolved in 24 hours... We'll see tomorrow.