All CC files have vanished from my computer.

New Here ,
Mar 22, 2021 Mar 22, 2021

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A week or two ago my CC student subcription ended. I realized this happened when I tried to log into photoshop and it told me I was using the free version and that I needed to start a free trial or purchase a subcription to use it further. After promptly renewing my subcription, I logged back into photoshop and tried to open a file... only to realize it, along every other CC file I have ever created, was gone from my computer. Not only that, but my files are gone fro my online adobe library as well. I am confused because if I save my files natally they shouldn't just go missing from my conputer, right? Has this happened to anyone else? Are all my files lost forever?? 

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Cloud storage web assets, File sync, Libraries

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Adobe Community Professional ,
Mar 22, 2021 Mar 22, 2021

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no files are removed from your computer (or even adobe's cloud server) even when your subscription ends and you don't renew

 

otoh, if you renewed using a different adobe id, you won't have access to your adobe cloud files unless the old id shares with the new one..

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Community Beginner ,
Mar 23, 2021 Mar 23, 2021

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I have the same issue... Haven't gotten an answer yet either

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