All CC Libraries have vanished

Community Beginner ,
Nov 17, 2017 Nov 17, 2017

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All CC Libraries have vanished from my account. When I open documents (InDesign, Illustrator) it says that the assets are missing. Even when I go to my account on adobe.com and check it's blank. After about 30 minutes, they all showed up again, but disappeared after about a minute.

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New Here , Nov 20, 2017 Nov 20, 2017
Hi David - Looks like they are all back in working order as of this morning! Thanks!

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New Here ,
Nov 17, 2017 Nov 17, 2017

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I am having the exact same issue.

I still have all of my creative cloud files, but none of my libraries are showing up. I had 2 that were shared to me by others and i had created 2-3 of my own. I check on the website and I don't see any libraries in my All, Shared, or Archived sections.

How could they just vanish though...?

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Adobe Employee ,
Nov 20, 2017 Nov 20, 2017

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Hi Roost03 & Ali,

We had some recent outages and I'm wondering if that was related. Are you still experiencing issues seeing and trying to use the libraries?

Thanks,

- Dave

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New Here ,
Nov 20, 2017 Nov 20, 2017

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Hi David - Looks like they are all back in working order as of this morning!

Thanks!

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Adobe Employee ,
Nov 20, 2017 Nov 20, 2017

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Great to hear, thanks for confirming!

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