All of a sudden, my Adobe products don’t recognize me- Photoshop, Lightroom, Creative Cloud

Nov 15, 2020

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I just tried to launch Lightroom Classic CC, it started up, but then I got an Adobe window on top that tried to make me sign in as if it didn’t know me. I then tried to launch Creative Cloud, but had the same issue. I entered my email address, but instead of just having me enter my password, it needed to send me a 6 digit text to my cell phone. Then once I entered that, it still wanted my password- unbelievable! Why in the world is it slowing me down from doing my work, and making me jump through hoops to use software I use pretty much every day on my computer? What changed since yesterday? Why the 2 factor identification, PLUS my password? Lightroom is not a bank website, all I want to do is use software I am forced to rent every month.

 

iMac, macOS10.13.6, LRC 9.4, Photoshop CC 21.2.4

And why in the world do the feedback & support websites have totally different sign ins?

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All of a sudden, my Adobe products don’t recognize me- Photoshop, Lightroom, Creative Cloud

Nov 15, 2020

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I just tried to launch Lightroom Classic CC, it started up, but then I got an Adobe window on top that tried to make me sign in as if it didn’t know me. I then tried to launch Creative Cloud, but had the same issue. I entered my email address, but instead of just having me enter my password, it needed to send me a 6 digit text to my cell phone. Then once I entered that, it still wanted my password- unbelievable! Why in the world is it slowing me down from doing my work, and making me jump through hoops to use software I use pretty much every day on my computer? What changed since yesterday? Why the 2 factor identification, PLUS my password? Lightroom is not a bank website, all I want to do is use software I am forced to rent every month.

 

iMac, macOS10.13.6, LRC 9.4, Photoshop CC 21.2.4

And why in the world do the feedback & support websites have totally different sign ins?

TOPICS
File sync

Views

73

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Nov 15, 2020 0
Nov 15, 2020

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Also, I thought I posted this days ago, but apparently I can’t, as you are forcing me to select a topic below, but none apply.... and, to top that off, it still wouldn’t post, and gave me some weird error. But then when I tried again it worked, but deleted the previous sentance.

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