Após a instalação o programa não abre

New Here ,
Dec 23, 2019 Dec 23, 2019

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Após instalar o Adobe Creative Cloud, instalo o photoshop, porem ao tentar iniciar o programa, uma janela do Creative Cloud abre e fica carregando, porem não termina o carregamento. Caso eu clique para encerrar a janela, ela fecha o programa junto. Como faço para faze-lo funcionar?

Já tentei desinstalar todos os programas e reistala-los, mas nao funcionou. Recentemente formatei o HD e tive que instalar o Windows 7, por conta da minha placa mãe.

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Activation, CC FAQ, Collaboration, Creative Cloud, Installation

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Adobe Community Professional ,
Dec 23, 2019 Dec 23, 2019

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  1. Be sure your computer meets or exceeds the basic system requirements. 
    https://helpx.adobe.com/creative-cloud/system-requirements.html
    https://helpx.adobe.com/photoshop/system-requirements.html
  2. Re-start your computer after installation of software.
  3. Launch apps by right-clicking on the desktop icon and select run as administrator.

 

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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