Archive and all Folders are marked as empty, but CC Desktop still shows 1,26 GB in Use. What to do?

[stefante1970]

Hi, I am sure I deleted all Files and Folders in my Cloud (20GB) but the CC Desktop App still sows the use of 1,26 GB.

I need all 20 GB space! How to delete the rest?

Please see attached Screenshots.

[Ashley_Wagstaffe]

Hi Stefan,

I've checked your profile in our systems and everything seems fine - I'll send you a private message requesting more information so we can help you further.

Warmest wishes,

Ashley