Archive and all Folders are marked as empty, but CC Desktop still shows 1,26 GB in Use. What to do?

Oct 21, 2015

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Hi, I am sure I deleted all Files and Folders in my Cloud (20GB) but the CC Desktop App still sows the use of 1,26 GB.

I need all 20 GB space! How to delete the rest?

Please see attached Screenshots.

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Archive and all Folders are marked as empty, but CC Desktop still shows 1,26 GB in Use. What to do?

Oct 21, 2015

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Hi, I am sure I deleted all Files and Folders in my Cloud (20GB) but the CC Desktop App still sows the use of 1,26 GB.

I need all 20 GB space! How to delete the rest?

Please see attached Screenshots.

adobe1.PNG

adobe2.PNG

adobe3.PNG

TOPICS
File sync

Views

168

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Oct 21, 2015 0
Oct 22, 2015

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Hi Stefan,

I've checked your profile in our systems and everything seems fine - I'll send you a private message requesting more information so we can help you further.

Warmest wishes,

Ashley

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Oct 22, 2015 0