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Hello,
I am trying to delete a folder from Creative Cloud, but it keeps reappearing. Folder is inside shared folder and contains two empty subfolders:
A // shared folder
|
--- X // folder I want to delete (including subfolders)
|
---- X1 // subfolder1
---- X2 // subfolder2
I already tried:
- deleting folder from local disk (tried this on both computers I have CC installed)
- deleting folder X from another users computer folder A is shared with
- deleting only subfolders
- deleting folder on web (and use permanent delete from archive after that) - I also tried this with all clients disconnected, same result
Every time folder is back after a few seconds. No error is displayed, it just appears again.
Any ideas what to try next?
Copy link to clipboard
Copied
Hello,
I am trying to delete a folder from Creative Cloud, but it keeps reappearing. Folder is inside shared folder and contains two empty subfolders:
A // shared folder
|
--- X // folder I want to delete (including subfolders)
|
---- X1 // subfolder1
---- X2 // subfolder2
I already tried:
- deleting folder from local disk (tried this on both computers I have CC installed)
- deleting folder X from another users computer folder A is shared with
- deleting only subfolders
- deleting folder on web (and use permanent delete from archive after that) - I also tried this with all clients disconnected, same result
Every time folder is back after a few seconds. No error is displayed, it just appears again.
Any ideas what to try next?
Have something to add?