Athelas not syncing

[tsturgill]

Hello.  I appear to have found a font that is not working normally.

I've been banging my head on the wall off and on for about a week now trying to get Athelas to sync to my desktop as we use it on one of our sites.  I assumed font syncing in general wasn't working for me at all.  However, I thought to try some different ones this morning and others sync just fine and appear in my applications as expected. 

When I chose to sync Athelas, I see the Creative Cloud app sync animation happen, and then the notification center says "four files removed".  Pretty sure that should be "installed". 

[David__B]

Hi Troy,

I tested that font on my Windows 7 system and it worked okay.

Can you try removing it via https://typekit.com/account/synced_fonts

and reinstalling?

-Dave

[benw52584159]

Hi Troy,

I'm sorry you ran into trouble here. This is Ben from Typekit support. I would be happy to help you sort this out. If Dave's suggestions above don't solve the issue, please shoot us an email at: support@typekit.com and we can help debug this issue.

Cheers,

Benjamin

[tsturgill]

I've sent my log files to Liz.  It still does not work for me, I am on the Macintosh platform.