Can't delete mobile creations on web

Explorer ,
Sep 28, 2020

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Hi - I saw a previous post about not being about to delete mobile creations. I'm having this problem too, but mine is a little different.

 

When I log in via the web, I have 3 mobile creations that I can't delete, move or copy. When I try to do anything with them, I get the error message "Could not delete 1 item".

 

Interestly, the files don't show up in the Creative Cloud iPad app or any of the apps that created the files. Two files are Photoshop Sketch files, and the other is an Adobe Comp file. I tried to convert the Sketch files to Fresco via the option on the web, but that fails.

 

Any help would be great. Thanks!

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Cloud storage web assets

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Can't delete mobile creations on web

Explorer ,
Sep 28, 2020

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Hi - I saw a previous post about not being about to delete mobile creations. I'm having this problem too, but mine is a little different.

 

When I log in via the web, I have 3 mobile creations that I can't delete, move or copy. When I try to do anything with them, I get the error message "Could not delete 1 item".

 

Interestly, the files don't show up in the Creative Cloud iPad app or any of the apps that created the files. Two files are Photoshop Sketch files, and the other is an Adobe Comp file. I tried to convert the Sketch files to Fresco via the option on the web, but that fails.

 

Any help would be great. Thanks!

TOPICS
Cloud storage web assets

Views

45

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Sep 28, 2020 0
kglad LATEST
Adobe Community Professional ,
Sep 29, 2020

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this looks like a problem on adobe's end.  at least, that was the information from an adobe employee here, https://community.adobe.com/t5/photoshop-sketch/deleted-projects-won-t-stay-deleted/td-p/10286577?pa...

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