Can't download anything from Creative Cloud->Assets->Market

[Noerpol]

Hi i can't download anything from Creative Cloud -> Assets -> Market.

Apps, files and fonts works just fine, but when i try to download a project/file from market, nothing happens.

i get the 'blue cloud' download button when i move my mouse-cursor over a project, but nothing happens when i try pressing it.

I can press the the thumbnail of the project and se a bigger preview of the file and in here there is also a download button (in the top right side), this button is also not working.

I have tried logging out of creative cloud and all adobe apps, and killing the adobe cc library task, but nothing helps.

I'm on an iMac

Thanks in advance

[Sheena Kaul]

Hi,

Please try to check your host file for any Adobe blocked entries.

WIN:  Windows 7 - Edit the Hosts File

MAC: How to Edit the Hosts File on Mac OS X • TekRevue

In case there are any blocked Adobe entries, please delete them and then save the file.

Regards,

Sheena

[nicocampanella]

Having the same problem, no blocked Adobe entries in Hosts File. Any further clue?

Thanks

Nico

[Droide Droid]

Dear Sheena. The instructions don't make too much sense for a photographer. Step by step guides for the layman work better (I did a few of them when working at HP).

[Rajashree Bhattacharya]

Might be that you are missing any step, please contact Adobe support Contact Customer Care where technician will assist you.

Regards

Rajashree

[Sheena Kaul]

Please try the steps below:

• Close all the CC apps
• End the process (CCLibrary) from the task manager/activity monitor.
• Relaunch any application and check.

Hope that helps!

[Pruim_Digital_Media]

Also having the same problem I think it might be an issue with the new OS operating system?

[Pattie-F]

moving the discussion to File Hosting, Syncing, and Collaboration forum

[louisgjordan]

I have a 17+ Mbps connection.  InDesign downloads to about 81% and then stops.  Then I have to "redownload".  The internet has a perfectly fine protocol for downloading files, and continuing off from where interrupted downloads were dropped.  It's been around for a very long time.  If Adobe's special program-downloader "Creative Cloud" cannot resume downloading or download a file correctly, a function that has been around for a long time, why don't they just provide a link so that I can download InDesign using my browser?  Am I missing something here?  How about they send me the setup file through an email link?  I did pay for this program, after all.  If Adobe will not allow me to download this file, can I please get a full refund?  Thanks.