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Can't Find Synced Files in CC

New Here ,
Feb 03, 2019

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Hi,

I'm new to Lightroom CC and am hitting a bit of a brick wall. I searched and haven't been able to find an answer to this question...

I transferred files from memory cards into Lightroom. It automatically synced to CC (which took 72 hours, btw). However, when I log in to CC, I can't find them. I was expecting to find matching folders in "My Work", or at least all the images, but there's nothing there except for the message "you have no synced files".

I know it has synced because:

  • I have the syncing complete check next to my folders in Lightroom
  • CC is telling me I've used 36.7GB of my 1TB
  • I can see 10 of my photos in the "Recent" feed on the CC home tab. Clicking on one, I can then scroll through and see it labelled as "1 of 1733" - so the pictures are there.

When I click on "All Items" next to the recent pics, I'm taken to "synced files" and get the message "you have no synced files". This is where I keep ending up.

So, newbie question: what am I doing wrong? It's been a very frustrating experience so far.

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File sync

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Can't Find Synced Files in CC

New Here ,
Feb 03, 2019

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Hi,

I'm new to Lightroom CC and am hitting a bit of a brick wall. I searched and haven't been able to find an answer to this question...

I transferred files from memory cards into Lightroom. It automatically synced to CC (which took 72 hours, btw). However, when I log in to CC, I can't find them. I was expecting to find matching folders in "My Work", or at least all the images, but there's nothing there except for the message "you have no synced files".

I know it has synced because:

  • I have the syncing complete check next to my folders in Lightroom
  • CC is telling me I've used 36.7GB of my 1TB
  • I can see 10 of my photos in the "Recent" feed on the CC home tab. Clicking on one, I can then scroll through and see it labelled as "1 of 1733" - so the pictures are there.

When I click on "All Items" next to the recent pics, I'm taken to "synced files" and get the message "you have no synced files". This is where I keep ending up.

So, newbie question: what am I doing wrong? It's been a very frustrating experience so far.

Topics

File sync

Views

214

Likes

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Report

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Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
New Here ,
May 22, 2019

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Bump...can anybody help with this?

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