Can't locate linked assets in CC Libraries

[leoliondesign]

I usually use libraries for my project. Recently I had updated to Adobe CC 2017 and I have some trouble.

I opened my project from an older version; it seems that the assets used in the libraries I have lost the link. I was trying to link all of missing object to the libraries again but then lost it. I can not do the duplicated layer group or crop my design. You can see I've with libraries and it continues to fail when I duplicate the layer.

I have never seen this error on the previous version. Many of my friends are also experiencing this error. We wish Adobe fix this as soon as possible. Thank you!

[David__B]

Hi Leo,

Sorry for the late reply. A few additional questions around this.

• Is this within Photoshop CC2017?
• And just to confirm I understand, the linking to the asset seemed to get broken when updating from Photoshop CC2015 to Photoshop CC2017?
• Did you uninstall PS CC2015 when you installed CC2017?
• Does the logo asset still appear here? Adobe Creative Cloud ​
• If you create a new document and add the logo asset from the library panel again does that work?

Thanks,

- Dave

[leoliondesign]

Hi David,

• Well, that's the photoshop 2017
• I tried to remove and install completely new photoshop
• I've created a new asset retry the library, and it is operating normally until off software and reopen it again lost connections. I had to double-click the layer that links back to the library and open it to fix asset. Amazingly after I have a little changed and saved, it has been normal operation.
• Btw, I am using the trial version of the software

Best,
Leo Lion

[David__B]

Thanks for the update Leo,

Glad to hear its working now!