Can't restore files from online assets

[jessicae93951360]

In my online assets, there are lots of files that get sent to deleted. These are not old files or ones that we haven't used lately. It wasn't a big deal as long as I could restore them. I searched for a file today, found it, but when I clicked it, I got an error message that "the cloud document is currently unavailable."

It shows the document in the search results and even flashes it on the screen like it's going to open before this error comes up.

I sat in a chat with a rep about this a while ago, but it hasn't gotten fixed. I either need a way to keep files from getting deleted or to be able to restore them. 

[John T Smith]

Cloud storage of any kind should not be your only copy of the file

-About cloud storage https://helpx.adobe.com/creative-cloud/help/about-cloud-documents.html
-FAQ https://community.adobe.com/t5/Get-Started/Helpful-Links-FAQ-Where-can-I-find-links-about-managing-a...

I use a Sata docking station and several 'bare' drives for backup
https://www.amazon.com/StarTech-com-External-docking-station-drives/dp/B00U8KSLA8/

[jessicae93951360]

That's good, but it still doesn't answer why items are being archived or deleted from my devices. I have read a bunch of help docs about CC files, but I haven't seen anything that says they will haphazardly be deleted from my computer.