Can't see new team libraries

New Here ,
Jul 07, 2021 Jul 07, 2021

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Hi,

I work with a remote team and until recently I was able to see all the shared libraries. I updated a few illustrations into the library and no one can see them and conversely, I'm the only one who can't see any new libraries now. I have uninstalled and reinstalled and tried to pause or end syncing, but nothing changes, just this spinning wheel and no progress on the sync. I can't find anything that directly addresses this issue.

 

  • Adobe Illustrator 2021
  • MacOS Big Sur 

Screen Shot 2021-07-07 at 12.07.11 PM.png

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Bug, Sync and storage, Tools

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