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Can't sync Creative Cloud Libraries - It says Creative Cloud file syncing is disabled

Community Beginner ,
Dec 10, 2015

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So I've just made a new library to use it on Photoshop CC and the new Dreamweaver CC, however the library is empty and I can't do anything. The CC icon is displayed with an exclamation mark, when I click it, the following message pops out:

"To sync libraries, you need to activate Creative Cloud files sync", in my system language. When I press the "Enable" button, nothing happens.

This is different from the "Can't connect to server" issue, so I couldn't fix it with the steps mentioned on other posts.

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File sync

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Can't sync Creative Cloud Libraries - It says Creative Cloud file syncing is disabled

Community Beginner ,
Dec 10, 2015

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So I've just made a new library to use it on Photoshop CC and the new Dreamweaver CC, however the library is empty and I can't do anything. The CC icon is displayed with an exclamation mark, when I click it, the following message pops out:

"To sync libraries, you need to activate Creative Cloud files sync", in my system language. When I press the "Enable" button, nothing happens.

This is different from the "Can't connect to server" issue, so I couldn't fix it with the steps mentioned on other posts.

Topics

File sync

Views

969

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Community Beginner ,
Apr 17, 2016

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I'm having the same issue with Adobe Animate, and can't seem to find anyone else having the same issue.

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Community Beginner ,
Apr 17, 2016

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I saw the same problem somewhere else, this was the advice:

On Windows, kill the CCLibrary.exe process in Task Manager

On Mac, kill the CCLibrary process in Activity Monitor.

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