Can't upload certain psd to my assets

New Here ,
Jan 24, 2018 Jan 24, 2018

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Using web interface, I started uploading some psd files. Process goes well, but at appr. 80-90% it suddenly goes to 100%, returns "upload complete" and files doesn't appear in "My assets" or in other sections. What can I do? Maybe it's some kind of a problem of exactly my files? But I get no errors, how to know what can be a problem?

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File sync

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New Here , Mar 04, 2018 Mar 04, 2018
Hi,I had the same problem & I tried to use both the file upload & drop component & still it looks like uploading but the file is never there.Then I downloaded Adobe Creative Cloud to try another approach, which is syncing the files from my machine & it worked Give it a try, I hope it helps;https://creative.adobe.com/products/download/creative-cloud

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New Here ,
Mar 04, 2018 Mar 04, 2018

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Hi,

I had the same problem & I tried to use both the file upload & drop component & still it looks like uploading but the file is never there.

Then I downloaded Adobe Creative Cloud to try another approach, which is syncing the files from my machine & it worked

Give it a try, I hope it helps;

https://creative.adobe.com/products/download/creative-cloud

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Adobe Employee ,
Mar 05, 2018 Mar 05, 2018

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In addition to Aliaadel's suggestion, which is a great one, you might also test if the same thing occurs from different browsers

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