Can't upload DCP files because file is too big

New Here ,
Sep 17, 2015

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Hi, I hope someone can help.

I'm trying to use CC to deliver a DCP of a short film. CC will sync everything except the 5.3GB video mxf!

Can someone tell me if this is a limitation of CC?

I've seen in the FAQs that the exclamation mark will appear on large files while copying to the folder but the symbol stays there once copying is complete and all the other files have already synced up (including the 500MB audio mxf).

Any help would be great!

Cheers,

Kim.

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File sync

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Can't upload DCP files because file is too big

New Here ,
Sep 17, 2015

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Hi, I hope someone can help.

I'm trying to use CC to deliver a DCP of a short film. CC will sync everything except the 5.3GB video mxf!

Can someone tell me if this is a limitation of CC?

I've seen in the FAQs that the exclamation mark will appear on large files while copying to the folder but the symbol stays there once copying is complete and all the other files have already synced up (including the 500MB audio mxf).

Any help would be great!

Cheers,

Kim.

TOPICS
File sync

Views

230

Likes

Translate

Translate

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Sep 17, 2015 0
Adobe Employee ,
Sep 17, 2015

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From Creative Cloud Desktop application FAQ:


Is there a file size limit?

With the Creative Cloud Desktop application, you can upload files up to 5 GB. If you attempt to upload anything larger, you may see some unexpected errors.

With the Creative Cloud website, you can upload files up to 1 GB. If you attempt to upload anything larger, you may see some unexpected upload failures.

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